FAQ

Yes, our free theme integration support is on 7 days a week. However in most of the cases the plugin will install itself during the installation, but if something seems off or did not install, get in touch with our support via in app live chat (we usually respond quite quickly) at the bottom right corner of the app.

It will show that product's reviews. Unless you want to show your all store reviews on your products. It's either product reviews or all store reviews.

You can show a footer badge. Check the bottom of our demo store.

Yes, you have full control.

No. Opinew is the most lightweight review app on Shopify. With aggresively optimized code (40kb), minification and distribution on a fast access CDN network, you can sleep safe. Your Page Speed will be fast and Lighthouse scores will remain intact.

It will show on Shopify and you can show those reviews also on Facebook. You'll be able to have a custom Reviews tab with all your shopify reviews showing there. You can't push those reviews to Google unfortunately.

Yes we show verified purchase badges on reviews that are verified.

It will not mix reviews. If you switch to show shop reviews on a product page it will simply show reviews from all products like this.

As long as you are subscribed to a paid plan, your customers will be able to add photos and videos to their reviews.

We currently support Aliexpress, Amazon and Ebay. We also support apps like Oberlo, Dsers, Dropified, Importify and Spreadr. We have an integration with Amazon Seller Central too.

Yes, we synchronize those reviews every day, week or month depending on your settings.

That is doable if you add them via custom csv.

Yes, we have a migration feature in the app. We support all the major review providers like Yotpo, Stampedio, Judgeme, Loox, Orankl, Kudobuzz, and others. All you need is a CSV file from your previous system to upload into Opinew.

You can migrate reviews from your old app into Opinew. Here's how you can migrate reviews from shopify platforms to Opinew.

All the non-imported reviews (from review requests, from your csv upload or left directly from the widget) can be exported, no problem.

We support large volume shops and are happy to work on a tailored-built solution for your needs. Book a demo with our Customer Success Manager or use the support chat in the bottom right and we'll talk about a custom plan for you.

No need. We fully integrate with Shopify's coupon system behind the scenes.

Yes, you can do that. You can bulk select how many months in the past you want to send the requests.

If it's on the same item then reviews will be merged.

Yes.

Smart Reviews is an artificial intelligence tool that helps users automatically display their best reviews on top of the review widgets they are using.

Smart Reviews analyzes all reviews for a product and ranks them based on how converting they are. Criteria used to determine the rank include whether the review has a picture/video, mentions a good/bad experience, and provides details about the product.

Yes, Smart Reviews can be used with any review widget that supports custom sorting.

No, the ranking criteria used by Smart Reviews are predetermined based on the analysis of thousands of reviews.

Yes, Smart Reviews can improve your website's SEO by providing fresh and relevant content.

Smart Reviews can help improve your conversion rates by highlighting your best reviews and providing social proof to potential customers.

Smart Reviews is included in our enterprise plan, and available as an add-on from our Growth Plan. Once activated, it will work automatically and you won't have to do anything.

Smart Reviews updates its rankings in real-time, ensuring that your best reviews are always displayed first.

Yes, and our support team can help you integrate that. We support both microdata and JSONLD formats.

Yes. You can find the guide on how to get your Opinew reviews into Google Shopping Feed in Integrations>Google Shopping menu of the app

Yes, we boost your organic SEO with review rich snippets (stars in search). On top of that our app is fast and optimizes review images, which makes it not affect your lighthouse scores and keeps your page speed related SEO intact.

Yes, we optimize review images automatically for users subscribed to our Growth Plan and onwards.

Most of the installation is automatic but on top of that we have technical support available via live chat that can help with installation and setup.

We offer a 14 days free trial.

Yes, our free theme integration support is on 7 days a week. However in most of the cases the plugin will install itself during the installation, but if something seems off or did not install, get in touch with our support via in app live chat (we usually respond quite quickly) at the bottom right corner of the app.

7 days a week technical support via live chat and email. We can answer any questions and help with the app integration, coding etc.

Our code is .css and .js safe and it doesn't interact with your theme or other apps.

We offer flexible pricing so you can pick your limit with a slider up to 5000 orders a month. We can create a custom plan with higher limits if need be.

We have Integrations with Klaviyo, Omnisend, LoyaltyLion, not Tapcart. Check our integrations here.

Reviews will only display in your main shopify online store.