In Opinew, you can integrate along with Salesforce to get a custom notification when a review is left on your store. These notifications will show up on your main dashboard notification icon.
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Here’s how to do it:
In order to get the notifications, you first need to create a custom app on Salesforce. Please follow this steps:
Type ‘App manager’ on the quick find box and click it.
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After that, click on ‘New Connected App’
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In the next step fill the required information, you can name your app as you want and place your email:
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- On the next section please select the following configuration:
- Select ‘Enable Oauth settings’
- On ‘Callback url’ please type https://localhost
- On ‘Selected Oauth scopes’ select Full Access
- Then select the next 2 options
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Then you can leave the rest of the informatino empty and click Save. On the next page, click on Manage consumer details
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Great! There you will see your Consumer Key and Consumer Secret.
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Copy them and place them on your Salesforce integration page, right after placing your domain, email apnd password like this:
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After that please head to Manage connected apps on Salesforce and on your app, click Edit:
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Then on Oauth policies please select Relax IP Restrictions and click Save:
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Awesome! Lastly, we will need a custom notification ID. Here’s how to get it:
Type custom notifications on the quick find box and click it.
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Then click on New and fill the fields, when finished click save:
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Now click on the Gear icon in the top right corner and click on ‘Developer Console’ to open it.
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In the bottom panel, click on Query Editor tab and check the “Use Tooling API” checkbox, and execute the following query:
Select Id,CustomNotifTypeName from CustomNotificationType
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There you will find Your Salesforce custom notification ID. Copy it and paste it on your Salesforce integration page in Opinew. Finally click Save.
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That’s it! Now every tome customers leave a review on Opinew, a new notification will show up on your Salesforce page on the bell icon.
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