You must be aware of [[ ]] tags and how they can impact content on pages and emails:
If ANY of the merge tags ({coupon_value}, {customer_name}… etc.) don’t exist, then the whole text inside the “[[ ]]” WILL NOT display.
For example we put a bit of text surrounded by [[ ]] in the default “Thank You” page template that your customers see after they leave a verified review:
THANK YOU FOR YOUR REVIEW {customer_name}!
[[ And here is a {coupon_value} coupon as a little thank you from us
Code: {coupon_name} ]]
Thanks,
{shop_name}
If you set up a coupon, then the text will display.
THANK YOU FOR YOUR REVIEW Cathy!
And here is a 10%OFF coupon as a little thank you from us
Code: XDWE28SG
Thanks,
Opinew Showcase Store
But if there is no coupon, {coupon_value} and {coupon_name} will be empty and THE WHOLE TEXT WILL NOT DISPLAY. You will only see:
THANK YOU FOR YOUR REVIEW Cathy!
Thanks,
Opinew Showcase Store
Magic! 😀 Enjoy!